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There was a time when only offering discounts would encourage consumers to subscribe to rewards programs but that time has passed.
In this scenario, ICI Paris XL, a leading perfume chain in the Benelux area, was looking for creative ways to boost subscriptions on their website while celebrating the emotional moment around Mother’s Day.
To celebrate such an emotional time that is Mother’s day, ICI Paris XL came up with the perfect gift for those who subscribed to their program: their best #MOMents printed for free and delivered to their doorstep, just in time for Mother’s Day dinner.
What better way to surprise your mom than with eternalized memories?
Through a nationwide cross-channel campaign (TV, social media, etc.), ICI Paris XL invited customers to subscribe to their reward program, where afterward the gift of a free prints would follow.
After subscribing to the program, customers received an email with a link to claim the gift. By clicking it, they were redirected to the IPX branded microsite (hosted by Stampix) to upload their photos, enter shipment details, and opt-in for future comms.
A few days later, photos were delivered to the mailbox (or to their mom's mailbox) with their best MOMents printed and including a discount coupon to be used on the website.
By offering Stampix Photo Rewards, ICI Paris XL was able to enrich their CRM while connecting with consumers on an emotional level, creating long-term brand affinity and extending the impact of their online efforts beyond the lifespan of a digital campaign.
By offering the opportunity to print their best MOMents for free, customers are more likely to engage with brand communication.
Stampix acts as a data processor and does not become the owner of the data.
The platform and messages on the reverse of the pictures can be easily customised to fit different moments & products during the year.
By rewarding customers with free prints that celebrate the love between mother & child, the feeling towards the brand it's associated with positive memories, increasing emotional connection, which can lead to higher spending and longer retention.
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