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The Science and Heart of Customer Connections
Frans Lennaars (CMO of TUI)
Zhecho Dobrev (Author of The Big Miss)
Why listen to this Webinar?
If you’re curious about how brands can truly connect with their customers, this webinar is for you. We’ll explore both the science and heart behind building strong relationships, featuring insights from Frans Lennaars and Zhecho Dobrev. From understanding the power of emotions in loyalty to creating memorable customer experiences, this session covers it all. Whether it’s about using data smartly or making your brand unforgettable, you’ll walk away with simple, actionable tips to make your customers feel valued and keep them coming back.
Watch the recording to dive deep into the importance of emotional connections when building a winning loyalty strategy.
loyalty insights
Subscribe to hear about our webinars before everyone and to receive exclusive key insights about loyalty strategies.